- Contrast the classical/scientific school of management with the behavioral school.
- Relate how today’s management environment differs from that of the management environment of the early 1900s.
- Relate how culture influences ethics and how management can foster a firm’s ethical culture.
- Describe the changes that globalization is having on diversity and the methods firms can use to manage diversity.
- Briefly discuss the individual steps of the decision-making process.
- Discuss several methods managers can use to make better decisions.
- Discuss the components of a business plan and its functions.
- Discuss the techniques of forecasting and developing planning premises.
- Discuss the different types of corporate-level strategies, including possible advantages and/or disadvantages, and how a firm can grow with each strategy.
- Describe the various strategic planning tools and their purposes.