Business Report

Many Corporations make personalized customer service an important part of their image. As a Marketing intern for a well-known national chain, your boss has asked you to evaluate the possibility of your company delivering personalized customer service. what do customers today expect? how are other national chains handeling this decision? Evaluate what your companies options are, and offer recommendations to the company.

the paper must consist of:
1) 2 graphs
2) transmittel letter
3) table of contents
4) 4-5 major headlines and 3 minor headlines
5) execuative summary
6) work cited