Outsourcing One of Organization/Department Facilities in the Service Sector

Find a published article/literature on outsourcing advantages Vs disadvantages and summarize the literature review highlighting the worse case that can happen to a service organization or department in terms of quality work, loss of talent, cost effectiveness and management satisfaction. In addition how outsourcing strategy, management’s support, and employee competency and commitment will adapt or challenge¬† the outsourcing idea.

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