Quality Methodologies

Quality Methodologies










Quality Methodologies

Six Sigma

Six sigma methodology involves designing set practices aimed at identifying, analyzing, and henceforth developing a remedy for conditions that result to defects within a product or a process (Carter, 2010). In this case, defect does not only imply a problem with the product or the process, but poses an overall effect on the company or organization, causing its operations to move at a slower pace, or less effective operations, eventually leading to an end product that will poorly satisfy the targeted consumer. Six Sigma methodology is mainly employed to focus on the improvement of the business. Besides reducing or eliminating defect factors hindering a company’s product or process, the methodology can also serve as a means of identifying new means of improvement (Carter, 2010).

Any business company or organization seeking to increase its turnover in profits or production must sanction a move that reduces its production amount of defective services and products. Poor products and services irrevocably diminish the levels of consumer satisfaction; customers who are not satisfied with a particular product or service will end up taking their business elsewhere. An increase in profits automatically translates to a decrease in the overall production cost. The main disadvantage hindering the this methodology involves starting all over in the process when the intended objectives are not met (Carter, 2010). Nevertheless, this is a rare scenario. In addition, the strategy would prompt an argument on the best method to first utilize in order to reap immediate benefits. Furthermore, the strategy calls for technical know how and experience to execute effectively.

Six Sigma will mainly look at reducing the time cycle involved in a particular product or service; reducing the amount of time from the point of production through the retail up to the final consumer saves a lot of money (Carter, 2010). Any customer will always be satisfied when they receive the product or service sooner than scheduled. Positive responses from consumers will translate to an increase in the overall turnover. This way, the objective of Six Sigma will be achieved.

Total Quality Management

This methodology involves methods applied to management that looks to improve the productivity and quality in a business organization. Total Quality Management is designed to work in a horizontal manner, involving all the employees and departments, as well as extending forward and backwards in order to include both the organization’s customers and suppliers (Suganthi, 2006). This methodology is normally employed in order to provide a reliable framework that implements effective productivity and quality strategies that consequently increase the organizations profitability and competitiveness. It emphasizes on teamwork, quality, process improvement, as well as proactive management philosophies. This methodology, if employed, would be directly responsible for a continuous evaluation on the quality and effectiveness of the organizational system, therefore notifying the user in case of any deviation from the ongoing progress (Suganthi, 2006).

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